When you visit the Lumina Synapse website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase, we collect necessary Order Information: your name, billing address, shipping address, and payment information.
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping through our fulfillment partners, and providing you with invoices and/or order confirmations). We also use this information to communicate with you and screen our orders for potential risk or fraud.
We share your Personal Information with trusted third parties to help us use your Personal Information as described above. For example, we use a secure third-party fulfillment center to pack and ship your orders. We may also share your Personal Information to comply with applicable laws and regulations, or to respond to a subpoena or other lawful request for information we receive.
If you are a resident of certain territories (such as the EU or California), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through our dedicated support email at support@luminasynapse.com.